DMB Motorsport ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what information we collect, why we collect it, and how we use and protect it.

1. Information We Collect

When you book a service or send us an enquiry through this website, we collect:

• Your name, email address, and phone number
• Details of your vehicle (make, model, and any notes you give us about the job)
• The service, date and time you've booked

We do not process any payments through this website. No card or banking details are ever collected here — all payment happens in person at the workshop once the work is complete.

2. How We Use Your Information

We use your personal information to:

• Confirm and manage your service booking
• Contact you about your booking, appointment changes, or the work on your vehicle
• Respond to enquiries sent through our contact form
• Meet our legal and tax obligations

3. Cookies

Our website uses a small number of cookies — to keep you logged in where relevant and to remember your cookie preference. You can choose which non-essential cookies to accept via the cookie banner shown on your first visit. Strictly necessary cookies cannot be disabled, as the booking system cannot function without them.

4. Sharing Your Information

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We share it only where necessary to run our business — for example, with our hosting and email providers, to run the website and send you booking confirmations.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information, including encrypted password storage for our staff accounts and restricted access to booking data. No method of transmission over the internet is completely secure, but we work to protect your information to the best of our ability.

6. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to our legal obligations (for example, retaining booking records for tax purposes)
• Object to how your information is used

To exercise any of these rights, contact us using the details below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and meet our legal obligations, including tax and accounting requirements under South African law.

8. Contact Us

If you have any questions about this policy or how we handle your personal information, contact us at info@dmbauto.co.za.